How can I contact Eventim for support with my ticket order?

If you need support with your ticket order, the Eventim customer service team is available to provide comprehensive assistance. This article explains the various contact options as well as important notes to process your request quickly and effectively.

Telephone Customer Service

The easiest way to reach Eventim is via the hotline [phone]. It is available Monday to Saturday from 9:00 AM to 6:00 PM. Please have your order number ready to speed up the process and to clearly identify your request.

Email Contact

Alternatively, you can reach Eventim by email at [e-mail]. Please describe your concern in your message and, if possible, include your order number so that the customer service team can process your request quickly.

Special Tickets and Event Travel

For inquiries about special tickets or event travel, a dedicated hotline is available at 01806-236322. The staff there are specially trained to assist you in these areas in the best possible way.

Further Information and Offers

If you are interested in additional services in the areas of event organization, marketing, or sales, please visit the Eventim Business website at eventim-business.de/vermarktung/vertriebs-und-werbekanaele

Summary

For quick help with your ticket order, we recommend first using the hotline at 01806-570070. Have your order number ready. If your concern is more specific, for example involving event travel, please use the special number 01806-236322. For less urgent inquiries, feel free to use the email address [e-mail].

Eventim stands for customer orientation, reliability, and innovation – therefore, our customer service strives to assist you quickly and competently.