Eventim places the highest priority on protecting customer data and the security of ticket sales. This article explains which security and data protection standards Eventim applies to provide you with a safe and trustworthy ticketing experience.
Security measures for ticket sales and event organization
To ensure the secure trading and use of tickets, Eventim employs state-of-the-art technologies. These include:
- Encrypted data transmission: Your information is protected by current encryption protocols to prevent unauthorized access.
- Secure payment systems: Eventim works with certified payment providers to process transactions securely.
- Fraud prevention: Mechanisms are used that effectively counteract ticket forgery and misuse.
Data protection policies according to GDPR
Eventim commits to complying with the EU General Data Protection Regulation (GDPR) and treating customer data confidentially. The following principles apply:
- Use of data only for the purpose of ticket processing, event organization, and marketing.
- No unauthorized disclosure of personal data to third parties.
- Transparent information about the nature and scope of data processing.
- Options for customers to obtain information about their data as well as to request correction or deletion.
Further information and contact options
Detailed information on security measures and data protection policies can be found on the Eventim data protection page at https://www.eventim.de/datenschutz
If you have questions or concerns regarding data protection or security, the Eventim customer service is always available to assist you professionally and customer-oriented.
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